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Frequently Asked Questions

The time it takes to wear down a Benebone varies depending on a dog’s chewing habits.  Our products can last a few days to a few weeks or more, but we recommend replacing monthly, or sooner if wear indicates. Check out our When to Replace Your Benebone page for wear photos.

You can find Benebone products at your local pet specialty retailer. Benebone believes in the value that the local pet store brings to the discerning pet parent. If your local pet store does not carry Benebone, please ask them to reach out to us at Our products are also found on and

You can purchase our products with confidence. Our Benebones are 100% guaranteed and you may reach out for any reason.  Be sure to follow us on Instagram @mybenebone where we host weekly product giveaways.

We are committed to dogs in need and would be happy to send a donation to your organization or fundraising event.  Please send an email using our contact form and be sure to include the name and shipping address of the organization.

Shoot us a note using our contact form and we’ll direct you to the right wholesaler.

We are always excited to hear about your experiences with Benebone. Please complete the form below and we will make sure your message receives prompt attention.


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