Looking for some help? Check out our frequently asked questions below. Send us a note if you don’t find an answer here.
Benebones are made with USA-sourced nylon and flavored with USA-sourced ingredients - real peanuts, chicken, pork, fish, beef or maple wood. That's it! We like to keep it simple. Note that because our products are made in a factory that uses different ingredients, including nuts, avoid introducing any Benebone product in a household with an allergy to nuts of any kind, chicken, pork, beef, fish, wood or nylon.
Benebones are not edible. We suggest monitoring and replacement after reasonable wear. As with any chew toy, monitor your dog's habits closely.
Our ingredients are sourced exclusively in the United States.
We're proud to say that our products – from start to finish, every aspect of the process – are made right here in the USA. We have two factories in New York.
Benebones are durable and made to last. They’re very tough – even for some of the toughest dogs out there. To give you a sense of the texture, if you try pressing into a Benebone with your fingernail, you won’t see or feel any indentation marks – it simply won’t budge. Hard chew toys carry risks – see our safety page for further details at benebone.com/safety.
Benebones are durable chews that are designed to last and retain flavor longer than most chew toys. Anywhere from a few days to a few weeks or more, but we recommend replacing monthly, or sooner if wear indicates. Check out our When to Replace Your Benebone page for wear photos.
Benebone flavors are bacon, chicken, peanut butter, jack salmon and maple wood. Avoid introducing any Benebone product into a household with an allergy to any of the following: peanuts, pork, chicken, beef, fish, wood or nylon.
The flavor is infused into the nylon bone, so while you may not be able to smell the flavor yourself, your dog should be able to smell, taste, and enjoy it for quite some time.
The center portion of the Pawplexer is a USA-sourced, BPA-free TPE (thermoplastic elastomer). We add no flavor, color, or anything else to this raw material. Like the outer flavored nylon, this material is not edible and the product should be discarded if this portion is worn or is at risk of being dislodged.
Any type of treat that will fit that gets your dog drooling. We recommend something small, kinda round, and dry. Even your dog’s kibble can be fed via the Pawbler. Want to crank up the difficulty? Try a bit larger or a tad moister (no we’re not sure if that’s a word!) For example, small chunks of boiled chicken will be much trickier to dispense than kibble! The Pawbler is not meant for peanut butter or other spreadable food.
About an inch.
Just like how you wash your dog’s food bowl after each meal, we recommend regularly cleaning the Pawbler for the health and safety of your pet. Once your dog has gotten all of the treats out, give it a wash. Fill with warm, soapy water, cover both ends with your hands, and dance like your at your best friend’s wedding. Rinse well, shake and air dry, then upload your dance moves to your Instagram feed.
The Pawbler currently only comes in one size, but we may add some new sizes in the future. If your dog is big enough to get it in his mouth, take a pass on it.
The more the merrier, and your dog would agree. The difficulty level will decrease as you add more treats. The fewer treats inside, the harder it will be to get them out. Play around with it to see what types of treats and what amount gets your dog the most engaged. Keep in mind treats should make up no more than about 10% of your dog's daily calories (same for us with Doritos)
The Pawbler is different from the rest of the Benebone family - it’s not intended to be a chew toy, nor is it flavored! If you find your dog likes to munch away on it, remove until it’s treat time once again.
The Pawbler is meant to be a long-lasting treat dispensing toy. It will not wear or break down, so this means you can reuse it over and over. When you are done with the Pawbler, consider donating it to a nearby shelter or passing the fun along to a friend’s dog.
Benebone products come in five different sizes – Tiny, Small, Medium, Large, and Giant. See our product pages for approximate poundage guidelines. Benebones are not made for very young puppies that may have developing teeth or older dogs with dental ailments. But regardless of the rough poundage guidelines, choose the largest size your dog can handle.
See our sizing chart on the individual Product pages. Recognize that weight is only a rough guide. It cannot replace the judgment of an owner who knows the dog’s size, mouth size, chew strength, and tooth strength. When in doubt, choose the larger size for safety's sake.
We’d love to say that Benebone is perfect for every dog, but no chew toy is perfect. While we believe that our made in USA product is best in class, but they are not for all dogs. Please supervise chewing and reach out to us at on our contact page if you have any issues with the product.
We recently released puppy products! Look for the pink and blue Benebone packaging. We use a softening agent to make them just a little bit softer for teething puppies. They are available in three sizes - tiny (under 15 lbs), small (under 30 lbs), and medium (under 60 lbs). Check them out here.
Given the hardness and durability of our adult products, we recommend keeping them away from older dogs who may have compromised tooth structure. See our safety page for further details at benebone.com/safety
No, Benebones are not edible. As with any chew toy, we recommend monitoring your dog’s use and replacing after reasonable wear. As a result of normal, extended chewing on the Benebone, pieces may fall off over time.
We don’t recommend it, nor do we recommend exposing the product to excessive cold or heat generally. Try washing with a brush and soapy water.
Customers tell us that Benebones do not stain carpet or clothing in general. However, we use natural ingredients to flavor, color and scent the product. So keep it away from light colored carpets and clothing.
Benebone products are sold in pet specialty stores around the country. We love supporting local stores. If you can’t find Benebones in your local pet store, please email us on our contact page and we will reach out to your local store. We do not sell on our own website.
If you're looking for more than 100 units at once, give us a shout on our contact page. We will try to locate a distributor for you.
It is too expensive to send our high-quality, made in USA products for free to everyone who asks. We encourage you to participate in our giveaway contests which can be found by following us on Instagram and Facebook. Also be sure to view our Instagram Stories to see which of our fans are hosting Benebone giveaways.
Shoot us a note on our contact page and we’ll direct you to the right wholesaler.
Yes, we do. Minimum Advertised Pricing is important for our brand and for our retailers. See our MAP policy at benebone.com/map
We're always on the lookout for shelters that are doing great work in communities around the country. If there's a deserving shelter you'd like to nominate for a Benebone product donation, follow us on Facebook facebook.com/mybenebone and Instagram @mybenebone for giveaway announcements.
For extra opportunities to win, be sure to view our Instagram Stories where we share giveaways hosted by our fans. Benebone is committed to helping dogs in need. Our shelter donation giveaways allow dog lovers to nominate a US shelter to receive a box filled with approximately 10 Benebones. All giveaways are open to US residents only.
We proudly support foster pawrents!
Giving a dog the love and support they need for a second chance is an awesome responsibility! Reach out to our team at email@example.com. We enjoy making new friends and would love to know more about you!
We live in a digital world. We’re always open to hear what you have in mind. Please shoot us a note on our contact page.