Looking for some help? Check out our frequently asked questions below. Send us a note if you don’t find an answer here.
WHAT ARE BENEBONES MADE OF?
Benebones are made with USA-sourced nylon and flavored with USA-sourced real ingredients – real peanuts, white meat chicken, or bacon. That’s it! We like to keep it simple. Note that because all of our products are made in a factory where nuts are used, avoid introducing any Benebone product in a household with an allergy to nuts of any kind, pork, chicken or nylon.
CAN MY DOG EAT BENEBONES?
Benebones are not edible. We suggest monitoring and replacement after reasonable wear. As with any chew toy, monitor your dog’s habits closely.
WHERE DO YOUR INGREDIENTS COME FROM?
Our ingredients are sourced exclusively in the United States.
WHERE ARE BENEBONES MADE?
We’re proud to say that our products – from start to finish, every aspect of the process – are made right here in the USA. We have two factories in New York.
WHAT IS REASONABLE WEAR?
In general, if pieces the size of rice or smaller fall off the Benebone, these generally do not cause a problem. But if you see a risk to larger pieces coming off, discard and replace.
HOW HARD IS A BENEBONE?
Benebones are durable and made to last. They’re very tough – even for some of the toughest dogs out there. To give you a sense of the texture, if you try pressing into a Benebone with your fingernail, you won’t see or feel any indentation marks – it simply won’t budge. Hard chew toys carry risks – see our safety page for further details at benebone.com/safety.
HOW LONG WILL A BENEBONE LAST?
Benebones are durable chews that are designed to last and retain flavor longer than most chew toys. Anywhere from a few days to a few weeks or more, but we recommend replacing monthly, or sooner if wear indicates.
WHAT ARE THE FLAVORS?
Benebone flavors are bacon, chicken, peanut, mint and maple wood. Avoid introducing any Benebone product into a household with an allergy to any of the following: peanuts, pork, chicken, peppermint, wood or nylon.
HOW LONG DOES THE FLAVOR LAST?
The flavor is infused into the nylon bone, so while you may not be able to smell the flavor yourself, your dog should be able to smell, taste, and enjoy it for quite some time.
WHY DO SOME OF YOUR PRODUCTS SAY “REAL BACON” AND OTHERS SAY “BACON FLAVOR”? DID SOMETHING CHANGE?
NOTHING has changed in the formulation of our Benebone products since inception. We use ONLY REAL Bacon, REAL Peanuts, REAL Chicken and REAL Peppermint for flavor, color and scent. We state this clearly on the back of the package. But because these are chew toys and not to be eaten, it has been deemed more appropriate to use the term “Flavor” on the front of the package.
WHAT IS A WISHBONE?
Our patented, ergonomic wishbone shape is comfortable and easy to grip for dogs – after all, they don’t have thumbs! The shape is also designed to keep dogs chewing. Each wishbone prong is infused with flavor contained throughout the entire Benebone.
WHAT IS A DENTAL CHEW?
WHAT IS A PAWPLEXER?
WHAT IS THE CENTER PORTION OF THE PAWPLEXER MADE OF?
The center portion of the Pawplexer is a USA-sourced, BPA-free TPE (thermoplastic elastomer). We add no flavor, color, or anything else to this raw material. Like the outer flavored nylon, this material is not edible and the product should be discarded if this portion is worn or is at risk of being dislodged
HOW BIG ARE BENEBONES? WHAT ARE THE SIZES AND SHAPES?
Benebone products come in three different sizes – Small, Medium and Large. See our
product pages for approximate poundage guidelines. Benebones are not made for very young puppies that may have developing teeth or older dogs with dental ailments. But regardless of the rough poundage guidelines, choose the largest size your dog can handle.
WHAT SIZE IS BEST FOR MY DOG?
IS BENEBONE RIGHT FOR MY DOG?
I HAVE A STRONG CHEWER. HOW WILL BENEBONE HOLD UP?
We’d love to say that Benebone is perfect for every dog, but no chew toy is perfect. While we believe that our made in USA product is best in class, but they are not for all dogs. Please supervise chewing and reach out to us at
info@benebone.com if you have any issues with the product.
CAN PUPPIES ENJOY BENEBONES, TOO? HOW ABOUT OLDER DOGS?
MY DOG DID NOT HAVE A GOOD EXPERIENCE WITH BENEBONE. WHAT SHOULD I DO?
CAN MY DOG EAT BENEBONES?
No, Benebones are not edible. As with any chew toy, we recommend monitoring your dog’s use and replacing after reasonable wear. As a result of normal, extended chewing on the Benebone, pieces may fall off over time.
CAN I PUT THE PRODUCT IN THE DISHWASHER?
WILL BENEBONE STAIN CARPET OR CLOTHING?
I can’t find Benebone at my local pet store. Where can I purchase Benebones?
Benebone products are sold in pet specialty stores around the country. We love supporting local stores. If you can’t find Benebones in your local pet store, please let us know and we will reach out to your local store. We do not sell on our own website.
CAN I BUY IN BULK?
I am interested in Benebone, but am outside the US and Canada. How can I buy?
I WOULD LOVE A SAMPLE FOR MY DOG. CAN I GET ONE?
It is too expensive to send our high-quality, made in USA products for free to everyone who asks. We encourage you to participate in our giveaway contests which can be found by following us on Instagram and Facebook. Also be sure to view our Instagram Stories to see which of our fans are hosting Benebone giveaways.
I would like to carry Benebone in my store. Who should I contact?
Do you have a Minimum Advertised Price (MAP) Policy?
SHELTERS/RESCUES SUPPORT & PARTNERSHIP
How do you choose which shelters to donate Benebones to?
We’re always on the lookout for shelters that are doing great work in communities around the country. If there’s a deserving shelter you’d like to nominate for a Benebone product donation, follow us on Facebook facebook.com/mybenebone and Instagram @mybenebone for giveaway announcements.
For extra opportunities to win, be sure to view our Instagram Stories where we share giveaways hosted by our fans. Benebone is committed to helping dogs in need. Our shelter donation giveaways allow dog lovers to nominate a US shelter to receive a box filled with 10 Benebones. All giveaways are open to US residents only.
I am a blogger, Instagrammer, or other digital media account. Can we partner together?
HOW CAN I WIN A FREE BENEBONE?
